Privacy Policy

MKZ Drywall (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website and engage with our services. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

Collection of Personal Information
We collect personal information that is necessary for the operation of our business and the delivery of our services. This may include your name, email address, telephone number, service address, and details related to your drywall or construction project. Personal information is collected directly from you when you submit a form on our website, request a quote, contact us by phone or email, or otherwise engage with our services.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, device information, and browsing activity. This information is collected through cookies and similar tracking technologies.

Use of Personal Information
We use personal information for the following purposes: to respond to inquiries and provide estimates or quotes; to schedule and deliver services; to communicate with you regarding your project; to improve our website, services, and customer experience; and to comply with legal and regulatory requirements.

Where permitted under CASL, we may also use your contact information to send you commercial electronic messages related to our services. Such communications will only be sent with your express or implied consent.

Consent
By providing your personal information to MKZ Drywall, you consent to its collection, use, and disclosure for the purposes outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

For electronic communications, we comply with CASL by ensuring that all commercial electronic messages include our identification, valid contact information, and a functioning unsubscribe mechanism. You may unsubscribe at any time by following the instructions in our communications or by contacting us directly.

Jobber and Third-Party Service Providers
We use third-party service providers to support our operations, including Jobber, a customer management and quoting platform. When you submit a request through our website, your personal information may be securely transmitted to and stored within Jobber for the purposes of managing your inquiry, preparing estimates, scheduling work, and maintaining customer records.

We may also use other third-party tools and service providers, including website hosting platforms, analytics providers such as Google Analytics, and advertising platforms such as Google Ads. These providers may collect or process personal information on our behalf.

All third-party service providers are contractually or legally required to protect your personal information and to use it only for the purposes for which it was disclosed.

Disclosure of Personal Information
We do not sell or rent personal information. We may disclose personal information only as necessary to provide our services, including to employees, subcontractors, or partners involved in your project, and to third-party service providers as described above.

We may also disclose personal information where required by law, regulation, legal process, or governmental request.

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and support marketing activities. These technologies may collect information about your browsing behavior and interactions with our website.

You may modify your browser settings to disable cookies; however, doing so may affect the functionality of the website.

Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, or loss. While we take appropriate security measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the duration of any business relationship and as required to meet legal, accounting, or regulatory obligations.
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate or incomplete. Requests may be made using the contact information provided below. We may require verification of identity before fulfilling such requests.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such websites, and you access them at your own risk.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our website or services following any changes constitutes acceptance of the revised policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:

MKZ Drywall
Calgary, Alberta, Canada
Email: info@mkzdrywall.com

Unsubscribe and Withdrawal of Consent
You may withdraw your consent to receive commercial electronic messages at any time by using the unsubscribe link included in our communications or by contacting us directly. We will process such requests in accordance with CASL requirements.